Managed IT Services & IT Support in the Cayman Islands

We are ICT 365 — your local MSP for network support, Microsoft 365, cloud services, and cyber security. Smart, secure IT from a partner based in Grand Cayman.

ICT 365 helps Cayman organisations keep systems reliable, data protected, and teams productive. From day-to-day IT support to managed services and cloud projects, we stay close to your business — not just your tickets.

Industries We Serve

Trusted Across Diverse Sectors

Learn More About Projects We Have Done Across Diverse Sectors

Delivering specialized IT Solutions to businesses across the Cayman Islands and Caribbean

10+
Years Experience
100+
Happy Clients
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Your dedicated support team and account manager
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Our local Cayman Islands presence and expertise

Built for the Cayman Islands

Your technology partner who understands island business realities

On-Island Response

Based at Concord Centre in George Town, our team provides same-day on-site support across Grand Cayman. When you need hands-on assistance with server issues, network troubleshooting, or equipment installation, we're minutes away—not hours or days.

Hurricane Continuity Planning

Hurricane season demands reliable disaster recovery. We design backup systems and business continuity plans that keep your operations resilient during severe weather, with cloud failover options and tested recovery procedures that work when you need them most. Read about Starlink as secondary internet for Cayman businesses.

Local Compliance Knowledge

From CIMA's cybersecurity requirements to Data Protection Act obligations, we understand Cayman's regulatory landscape. Our security solutions and documentation practices help you meet local compliance standards while maintaining operational efficiency.

Caribbean Time Zone Advantage

Our team works in your time zone, ensuring responsive support during your business hours. No waiting overnight for offshore support teams to wake up—we're here when you are, with 24/7 monitoring and rapid escalation for critical issues.

Trusted by Cayman's Leading Organizations

From government ministries and financial services firms to hospitality groups and educational institutions, organizations across the Cayman Islands rely on ICT365 for proactive IT management. Our clients trust us to deliver enterprise-grade technology with the personalized service and local accountability that island businesses need.

Whether you're managing regulatory compliance, scaling operations across multiple islands, or modernizing legacy systems, we bring proven expertise and hands-on support. Our team has successfully delivered projects ranging from cloud migrations for Caribbean resorts to secure infrastructure for financial institutions—all while maintaining the relationships and rapid response times that make us a true partner, not just a vendor.

Trusted Technology Partners

We partner with industry-leading vendors to deliver best-in-class solutions for your business

Microsoft logo
3CX Partner logo
Google logo
Dell logo
Lenovo logo
HPE logo
Cisco logo
UniFi logo
WatchGuard logo
Fortinet logo
Synology logo
Dynabook logo
SentinelOne logo
PaperCut logo

Ready to transform your IT?

Get in touch with us today to discuss your needs and discover how we can help your business thrive

FAQ

Frequently Asked Questions

Everything you need to know about our services

What is included in your managed IT services?
Our managed IT services include 24/7 monitoring, proactive maintenance, help desk support, security management, backup solutions, and strategic IT planning. We tailor our services to your specific business needs.
How quickly do you respond to support requests?
Response times vary by service level. Our Professional tier offers 2-hour response for critical issues, while Enterprise clients receive 1-hour critical response. All clients receive same-day responses for non-critical issues.
Do you provide on-site support in the Cayman Islands?
Yes! We are based in the Cayman Islands and provide both remote and on-site support. Our local presence means faster response times when you need hands-on assistance.
Can you help with cloud migration?
Absolutely. We specialize in cloud migrations including Microsoft 365, Azure, and other platforms. We handle planning, migration, and ongoing management to ensure a smooth transition.
What industries do you serve?
We serve businesses across all industries including financial services, legal, hospitality, retail, and more. Our team has experience with industry-specific compliance and security requirements.
How do you ensure data security and compliance?
We implement multi-layered security including firewalls, endpoint protection, encryption, and regular security audits. We also help maintain compliance with industry regulations and can provide documentation as needed.